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3 Messages

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90 Points

Saturday, March 18th, 2023 2:03 AM

Closed

Solved

I can't log in

​Hello: I just created this email account and user to write this topic since I can't access my account for a weird reason: my former university has decided to close all the email accounts of alumni and graduates, so my email has been erased alongside thousands. I can't log in anymore, period.​

​I've been using that email on my IMDb account since 2014, but I can't access the account because the university shut it down three hours ago without notice. I also can't request an email change for my IMDb account because that account no longer exists so I can't go to that email to change it. So I guess my IMDb account for the last decade ago is on a "limbo", I can't log in because it is linked to an e-mail that has been erased.​

​I would like to ask for help to change the email, I have other emails I can use or create another one, I don't want to lose the almost 15,000 ratings that I have in my account, all the achievements and so on. I would need to change the email, but I can't access it because that email has disappeared. I'm worried.​

​I would ask for your help, please, thank you.​

3 Messages

 • 

90 Points

3 days ago

Nevermind, it looks like I can access now. Only I can't change my username bc I guess the other account had it. Weird. I hope I can access just like I just did from now on and everything is fine!