Feedback on new photo viewer design

Hi all –

Yesterday, we fully launched the new photo viewer experience on desktop and mobile web.

Thank you all for your bug reports and feedback. We adjusted the following elements:

• Clicking 'X Close' will take you to the page you saw before launching into photo viewing; in an earlier version, this was labeled '< Back', which was confusing to some people.
• Clicking your browser's 'Back' button will take you to the page before you started looking at photos; in an earlier version, every photo you viewed went into your browser history.
• Now, the navigation bar and footer are not visible while viewing photos, so the image-viewing area is maximized. 
• We've made swiping left/right on touch devices smoother.

If you encounter any other bugs, please post them here — we'll be looking at the thread.

Thanks again!

Sarah

It would probably be helpful if you mentioned how you were accessing the site (device/browser/version).

I'd been having issues with Chrome with the (X) being visible but not working, but after I last updated it's (so far) working fine.


Someone else posted yesterday with the same issue: https://getsatisfaction.com/imdb/topics/picture-gallery-broke

(And there's a BUG - see below).

I'm not happy with it either, because if you've been surfing through a bunch of photos in the same gallery, now each photo is part of the browsing history. For instance, if I start here:
https://www.imdb.com/title/tt0036941/mediaindex?refine=nm0413410

and I click on the first photo of Danny Jackson, then use the right arrow to advance through them, a few photos later (BUG) I'm no longer in the sub-gallery for Danny Jackson, and notice each photo has added to the "Back" list:

Without the X to close the mediaviewer, I now have to dig through my Back history to attempt to return to the point before I launched the viewer. (Also, before this new UI, you could use your mouse's Back button so long as you were hovered on the top bar where the X resided, and it would skip all the photos you viewed.)

I'm also missing the "# of n" count for where I am. No longer does it tell me this is the 1st of 20, or the 5th of 20. (And since it lost track of the subset I was trying to view, now it's wandering through 207 images.)

This is Chrome 83 on Windows 10. It wants to update; same result with new Version 83.0.4103.116 (Official Build).

Hi! Thanks for the report. Sorry this isn’t working well for you. Are any of you by chance using ad blockers? bderoes, your screenshot shows that an entire section of the interface is missing. This section contains a “< Back” link (which replaces the “X” to close), as well as the “X of Y” indicator.

also, instead of just being able to click the X to close the image and return to where you were, you now have to click Back on your browser... TWICE, because of some arbitrary redirect.

This reply was created from a merged topic originally titled Photo gallery redesign needs adjustments.

Photo gallery redesign is nice, but two adjustments:
1. photo gallery pages need a "back" button, just the like the movie clips pages
2. please return photo count: "Photo X of Y"

This reply was created from a merged topic originally titled picture gallery Broke.

Since website update you can't close down the picture gallery and return to the born today list. The only option now is the homepage.

Hi everyone, thanks so much for the additional feedback. I merged two other threads into this one.

Here are the issues I'm seeing reported. Let me know if I'm missing any.

1. There used to be an 'X' to close the photo viewer, but now it's gone — this has been replaced with the '< Back' link in the top left.
2. Clicking '< Back' doesn't work as expected — this is a bug; we are working to fix it.
3. '< Home' goes to the homepage, even if that's not the previous page — this is a bug; we are working to fix it.
4. '< Back' isn't visible — it should be! We need more info to reproduce this issue. See screenshot below.
5. 'X of Y' isn't visible — it should be! See screenshot.
6. Each photo URL goes into the browser's history / "back stack" — this is how we designed it. Open to feedback.
7. The photo viewer doesn't respect the constraints of the sub-gallery; it browses the whole gallery — this is how the current experience works, and we haven't changed it. I agree it's not ideal. 

I'd just like to chime in to say I HATE the new photo viewer. Please change it back or offer an option to revert to the old style. Thx!  :)

This reply was created from a merged topic originally titled exit photo gallery.

cannot exit gallery, maybe put an "x' in corner to return to product page

So thrilled and relieved to see the photo viewer functional again! Thank You so much!!  (i was on the verge of a meltdown there for a minute) xD

This reply was created from a merged topic originally titled problem poster view.

I have a problem today. When i open a poster, i can't come back to the movie page, i can't close the poster viewer and i can't copy the image... anyone have the same problem?

So pretty much IMDB combined the navigation pane with the advertisements and incorporated it into their "mediaviewer". They removed an overlay to force the users into allowing ad's in order to navigate effectively.  What I initially perceived as poor coding is actually just another crafty way Amazon has figured to get more money. Someone definitely got a promotion for that genius idea.  Off to rotten tomatoes I go! SEE YA!

ad's enabled


ad's disabled

One more issue:

The color markup does not seem to work after the latest update of the media viewer.

Before update:


After update:


I hope this gets fixed soon. Thank you in advance.

The biggest issues I have with the new design is that that some images don't load, and there is just a black screen (and with no indication that there should be an image loading). This is not a connection problem. Generally, flipping to the next image and then back again sorts it, but this never happened with the previous (much better) design.
The other issue is that the ESCAPE button in Windows doesn't return to gallery/close the image the way it used to. It has no effect now, so using the mouse is the only option. 

And obviously the adblock problem is known.