334 Messages
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8.7K Points
FAQ Pages have gone missing?
Can't seem to load FAQ pages anymore. Eamples:
https://www.imdb.com/title/tt0463398/faq
https://www.imdb.com/title/tt0239195/faq
Tried Firefox, and Edge, both logged in and logged out, and can't bring up the FAQ pages.
Anyone else have any luck?
Michelle
Employee
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14.9K Messages
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286.1K Points
6 days ago
Hi @ron3 -
I just checked and was able to load the FAQ pages for these titles. Can you check again now and confirm if you are still unable to open them? If so, are you seeing an error page when clicking on them or does it get stuck loading?
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Michelle
Employee
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14.9K Messages
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286.1K Points
6 days ago
Hi @ron3 -
Just following up again, while I was unable to replicate the problem another staff member has after reviewing your examples. I have filed a ticket for the appropriate team to investigate.
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Col_Needham
Employee
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5.6K Messages
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158.4K Points
6 days ago
@ron3 Thanks again for the problem report (and hello, nice to hear from you). The problem has indeed been fixed — it was a 50/50 experiment which had gone wrong, hence the difficulty in reproducing it at first.
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