E

3 Messages

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150 Points

Wed, Jan 19, 2022 3:05 PM

Closed

Solved

Extra ratings on my profile

For some time now, there has been a few extra ratings on my profile on IMDb.com. It isn’t like that on the app, which is accurate to my true ratings, but on the website it says I have a few more titles rated. And I cannot remove these titles from my ratings as they are nonexistent and I cannot access them. Is there a way to fix this? Or is my profile permanently glitched?

Accepted Solution

Jon

Employee

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255 Messages

 • 

2.6K Points

Il y a 4 m

Hello @EJL_1002,

 

I´m sorry for the confusing numbers here. I've reviewed the ratings on your account and see that the discrepancy is due to having previously rated titles which have been removed from IMDb.

 

Our tech team is looking into it. I'll reply once we receive further information - thank you for your patience!

3 Messages

 • 

150 Points

@Jon​ Thank you so much! I at least know what happened now, that is very helpful!

Jon

Employee

 • 

255 Messages

 • 

2.6K Points

Il y a 4 m

Hello @EJL_1002

 

Your account has been updated, please provide further details on whether you are still seeing issues.

 

Have a nice day!