U

8 Messages

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160 Points

Sat, May 14, 2022 10:51 AM

In Progress

Countries movie posters

I don't know, is it only for me or not
But now countries posters doesn't appear on main title page
Only main poster
Last week everything was fine
Whatever country you select on settings, main page would show that country poster, if it's posted
Now nothing

Jon

Employee

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261 Messages

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2.6K Points

7 d ago

Hello @ugnieska,

 

Can you please provide us with more details? What titles you see with this issue? If you can share screenshots would be helpful.

8 Messages

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160 Points

@Jon​ Every title is the same, doesn't matter which one, or doesn't matter which country you select, those countries posters are useless again, while till the middle of the last week everything was fine
From selected country appeard everything
Rating, title, upcoming release date if it's added, running time if it's added and poster if it's added also
Now poster doesn't

(edited)

Employee

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4.7K Messages

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148.4K Points

@ugnieska​  This looks like a local problem so please see https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF and especially the point on trying a different browser. 

Here's how https://www.imdb.com/title/tt0068646/ looks here in the UK with the France/French settings in the upper right corner.  The other languages in the upper right all display the appropriate local poster:

Please note that not all posters are available in all languages on all titles, which is why we asked for specific examples above.  If the problem persists across different browsers, please provide screenshots of The Godfather page and details of which browsers you tried (and confirm you disabled any ad blockers, VPNs or other software which may mean your preferences are blocked by your browser before they reach IMDb).  Also, let us know what localisation settings you have tried and in which country you are located.  

Hope this helps. 

8 Messages

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160 Points

@Col_Needham​ It does work for those few countries which languages you can select, but before it used to work for every other country and now it doesn't
Before on Content Settings i could select (i use random ones as example) Title display country/region: Norway or Romania and Title display language Norwegian or Romanian and it would show Norwegian or Romanian poster if it's added, but now shows only the english main one
And in top right corner would appear that language bar as NO or RO, even when you can't fully select that languange
It just only appeard when you checked main title page with that content settings
Title, rating, poster would be shown by that country
Now it just stays EN and just title and rating is shown from that country

(edited)

Employee

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4.7K Messages

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148.4K Points

@ugnieska  Thanks for clarifying. We have opened a ticket with the appropriate team.