2 Messages
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130 Points
Can't view my ratings
I cannot visit my ratings page on my laptop (tried two different browsers). When I try the Your Ratings link from within my profile I get a 409 Error (Page not found). I know the ratings are there as I can see the last 5 in the Your Activity page. I can also see them in the app on my phone. This has been an issue for weeks. Anyone else encountered this or know the solution? Thanks.
Accepted Solution
Col_Needham
Employee
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5.6K Messages
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158.4K Points
2 months ago
@ltrohatos We have located the cause of the problem and implemented a fix. Please can you let us know if the page loads okay for you now?
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bderoes
Champion
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4.8K Messages
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115.7K Points
2 months ago
No, I'm not having this problem.
I'm using Chrome 108 on Windows 10 in the USA.
You may need to follow the advise on this page:
https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF?ref_=helpsrall#
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Col_Needham
Employee
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5.6K Messages
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158.4K Points
2 months ago
@ltrohatos Thanks for the problem reports and sorry for the inconvenience. This appears to be the same underlying issue as the Watchlist problem reported at https://community-imdb.sprinklr.com/conversations/imdbcom/watchlist-paged-incorrectly/63c0c52e9bb80c1cea285250 and the team are looking at the issue.
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ltrohatos
2 Messages
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130 Points
2 months ago
It sure does (woo-hoo!). Thank you so much!
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