Z

2 Messages

 • 

80 Points

Saturday, January 7th, 2023 9:46 PM

Solved

Cannot login on my account

​Hello​

​Sadly I typed in the wrong password three times. Now I have found the right one,  but bc the account is so old it's registered to an mail I can't access and so I can't read the code to unlock the account​

Fran

Employee

 • 

767 Messages

 • 

8K Points

2 months ago

Hello Zolldini,

You can take a look at our Login issues Help guide, for more details and instructions.

2 Messages

 • 

80 Points

2 months ago

Sadly I don't find the instruction for my problem

The combination

  • Lost login to mail
  • Locked account but password is known

is not described

Sally

Employee

 • 

615 Messages

 • 

6.6K Points

2 months ago

Hi there,

 

Let us help you!

 

Please contact our Customer Service here.