GabrielFox's profile

572 Messages

 • 

9.4K Points

Thursday, January 26th, 2023 12:17 PM

Solved

Badges not activated

​There are badges in my badge gallery that should be on but aren't.​

​Could you help me.​

Edward

Employee

 • 

489 Messages

 • 

5.5K Points

2 months ago

Hello @GabrielFox ,

Could you please confirm what are the badges that are not displaying in your badge gallery? Are they the IMDb badges or the ones earned through the Sprinklr Community Forum?

Thanks for confirming!

GabrielFox

572 Messages

 • 

9.4K Points

@Edward​ 

I am talking about the badges earned through the Sprinklr Community Forumn.

In IMDb Poll I have a profile (GabrielFox), where I have 4144 points, but the badges activated are only 4 (75 badge, 100 badge, 250 badge and 500 badge). The 1k, 2k, 3k, and 4k are not activated.

Edward

Employee

 • 

489 Messages

 • 

5.5K Points

@GabrielFox​,

Our customer service team has reached out to you directly for assistance with your account.

Please let us know if we can offer any further help.

6.3K Messages

 • 

122K Points

@GabrielFox​ 

I think that is their activated color.

Not Achieved Achieved

The "activated" icon is a little darker. Your profile does say you have achieved all those 8 badges you mentioned. Compare your profile with mine. I do not have them. The color is added after you achieve the 10K badge. From 1K-5K, they are just dark gray. Check mariojacobs and keyword_expert profiles. Even 100K has no color. Only 75,100, 250, 500, 10K and 20K have colors.

The real problem is with users who migrated from GetSatisfaction (our old platform) to here. If you visit my profile, you'll find out. But none of us raised that issue lol.

(edited)

GabrielFox

572 Messages

 • 

9.4K Points

@BonaFideBOSS​ 

Oh My God ... You are right.

Of so many colors that exist in the world, they decide to use all shades of gray ... ???

Thanks for the clarification.