Horst's profile

317 Messages

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12.7K Points

Wed, Nov 24, 2021 4:37 PM

Solved

Asked to change password

Hello,

when I just tried to log into my imdb account, I was told I have to change my password. I did this and now it seems to work again properly. Is there some secruity mechanism that you have to change your password every once in a while? I have been a longtime member and have not gotten this message eber before. Or was my account compromised somehow? This is my account https://www.imdb.com/user/ur3914439/

Accepted Solution

Jon

Employee

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75 Messages

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800 Points

6 d ago

Hello @Horst

 

Thank you for contacting us about this matter though I'm sorry for any inconvenience you may have experienced.

 

We detected some suspicious activity that suggests your IMDb account credentials may have been compromised or leaked on another service/platform. We've taken measures to secure your account which is why you're seeing the prompt to reset your password.

 

Don't worry, if you have already changed the password everything will be fine.

 

Have a nice day!