Skip to main content

14 Messages

 • 

360 Points

Mon, Dec 17, 2018 6:51 PM

Advanced Title Search 500 error

When I make an Advanced Title Search, I often get a 500 error.

Responses

6.2K Messages

 • 

153.1K Points

2 years ago

Hi, George. Could provide some example URLs?

4.1K Messages

 • 

133.2K Points


When I make an Advanced Title Search, I often get a 500 error.
by George
Joined community on August 1, 2016
https://getsatisfaction.com/imdb/people/george_bb0lvs6qczyqx
- - -

I clicked on your link and got  the
"500 ERROR Well, nobody's perfect."

Copied it to NotePad for this message
then copied it back to IMDb

https://www.imdb.com/search/title?title_type=feature,tv_movie,tv_series,tv_special,tv_miniseries,doc...
and found this...

Feature Film/TV Movie/TV Series/TV Special/TV Mini-Series/Documentary/Short Film/Video/TV Short Drama
Including Adult Titles Not Your Watchlist,
Not Watchlist 1, Not Watchlist 2, Not Watchlist 3, Not Watchlist 4,
Not unknown list ls063846371, Not Watchlist 6, Not Watchlist 7
(Sorted by Number of Votes Descending)

 428,817 titles
- - -

So, sometimes it works and ...

.

6.2K Messages

 • 

153.1K Points

Right. Sometimes it works, and sometimes it does not.

2.4K Messages

 • 

80.7K Points

Maybe the request is too complex and cannot be processed correctly at times?

6.2K Messages

 • 

153.1K Points

That's what I was thinking too.

2.4K Messages

 • 

80.7K Points

2 years ago

If we you are talking of a http error message displayed by your browser, 5** messages relate to server errors. Most likely it was a temporary glitch.

Employee

 • 

1.1K Messages

 • 

45.1K Points

2 years ago

Hi George,
I have reached out to the team in charge of advanced title search for more information, will report back once I hear from them.

Thanks in advance for your patience!
- Steve

14 Messages

 • 

360 Points

2 years ago

Thanks, I will be waiting

14 Messages

 • 

360 Points

2 years ago

Please, nothing yet? I get the same and the same, it's very annoying(

6.2K Messages

 • 

153.1K Points

George, to clarify, you've tried multiple times and an error is generated every time?

14 Messages

 • 

360 Points

I would say that, out of 50 searches, I get an error 45 times. The more complex the search is, the most possible it is to get the error. Or, I don't know if that depends on the quantity of the results.

14 Messages

 • 

360 Points

Before, I used to get over 200000 results without problems. The issue started after the site updates some months ago. Now, I get the error even if the results are much less.

14 Messages

 • 

360 Points

2 years ago

Hi, friend. Sure, I am patient!
Happy New Year!

Employee

 • 

1.1K Messages

 • 

45.1K Points

2 years ago

Hi George,

Just following up here, the issue is caused by the combination of both the size of your lists and number of search criteria. I would recommend limiting your list size and number of search parameters to avoid these 500s. I apologize for any inconvenience this may cause.

- Steve