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Tue, Sep 21, 2021 10:01 PM

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Sound w no picture on tv.

Sound w no picture on tv. No prompts found under applications tab to update imdb via firestick. Restarted device, forced stop & cleared cache.

Please advise. Thanks

Employee

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2.1K Messages

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38.2K Points

2 m ago

Hi @kiraalex

If you're still still having difficulty with streaming content via IMDb TV, please contact Prime Video for further assistance with troubleshooting.