m_c_thurman's profile

3 Messages

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184 Points

Mon, Sep 16, 2019 5:52 AM

IMDb TV leverage closed captioning problems

I have been watching Leverage on IMDbTV for the last several days, when I started season 3 episode 10 the captions began to replace random letters with the word DEMO, this has continued through several episodes, on my phone and my fire stick and my Samsung tv app. The problem does not occur on other programs, I watched saving face between episodes with no problem. With this obstruction in the captions, I cannot tell what they are saying without having the program very loud. This is a big problem for hard of hearing or Deaf people and for people with auditory processing problems. I would really like a solution to this.

Responses

3 Messages

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184 Points

1 y ago

Thank you! I finished the series about a month ago because the issue only persisted in season 3. I had to watch the series without captions on very high volume, which was quite annoying for me and my family. I’m so glad that this won’t be a problem for others!

1 Message

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80 Points

1 y ago

I'm also watching Leverage Season 3.  As of today, Episode 2 is showing the captions from Episode 4;  Episode 3 has the captions from Episode 2; Episode 4 has the captions from Episode 5; Episode 5 has the captions from Episode 3.  The rest seemed to be ok, although I didn't check them all. 

Employee

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945 Messages

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41.6K Points

Hi Julie,

Please reference the separate post regarding that issue here: IMDb TV captions playing for incorrect episode

Thanks!

1 Message

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80 Points

I guess that’s my issue. Wrong captions from other episodes.

Employee

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945 Messages

 • 

41.6K Points

Hi Ted,

Please reference the separate post above regarding this separate issue.

Thanks!