M

6 Messages

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120 Points

Mon, Mar 22, 2021 5:47 PM

How can I get the close captions to work

Trying to set it up so it’s always on.

4 Messages

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80 Points

7 m ago

All films why don’t have subtitles CC ..Bec lam deaf ...

let me know by email soon thank....

Note: This comment was created from a merged conversation originally titled Films don't have subtitles

4 Messages

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80 Points

All films why don’t have a subtitles cc bec lam deaf ...

8.1K Messages

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184.7K Points

IMDb TV is a work in progress. Amazon's streaming service, on the other hand, also something of a work in progress, may have more accessibility options for more movies, for the time being.

Even now, twenty years into the third millennium, many people with hearing impairments are on their own in regards to acquiring instruments that automatically translate voice into text, since accessibility options are not quite as widespread as they ought to be. For the time being, it is best to own a television set or a computer program (or smartphone app) that has the aforementioned capability.

6 Messages

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120 Points

Most film have close caption, from far back is 2010 or farther back.

6 Messages

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120 Points

7 m ago

Can’t seem to get Close Caption sometimes.

Employee

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2.1K Messages

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37.5K Points

7 m ago

Hi,

Could you provide further details regarding how you are streaming IMDb TV and what device you're using? 

6 Messages

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120 Points

7 m ago

Hearing Impaired!  I use close captions to read what is said.

6 Messages

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120 Points

Yes, was alway was called close captions.  They change it, hate the new.

6 Messages

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120 Points

7 m ago

3 lines one under another some times works sometimes don’t

3 Messages

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90 Points

3 m ago

i am having, the same problem.

(edited)

3 Messages

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90 Points

and not getting any solution.

Employee

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2.1K Messages

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37.5K Points

@mrclark If you're still experiencing caption issues with content on IMDb TV, please contact Prime Video support via Amazon Customer Service for further assistance.