T

1 Message

 • 

70 Points

Mon, Jan 10, 2022 4:29 AM

Acknowledged

Error Code

I get an error code PLR-3001'when I try to access IMDb

Employee

 • 

2.2K Messages

 • 

39K Points

16 d ago

Hi @Traveldr0

Here are a few things you can try:

  • Power-cycle your Amazon TV device:
    1. Unplug the device from the wall.
    2. Wait about two minutes before plugging your device back in. 
  • Check for software updates.
    1. Go to: Settings > My Fire TV > About > Check For Software updates.

If you're still unable to stream content via IMDb TV, please contact Prime Video support for further assistance with troubleshooting your device.