cheryl_elliott_cu2nhi4sxt2s5's profile

Mon, May 4, 2020 4:18 PM

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Commercials still way too loud. STOP IT! You are the worst of all streaming services, just turn them down!!

Many people have complained, WHY haven't you responded. Way too loud! Do you think people respond positively to your sponsors when you've blasted them like that? Change this! Come on!

Accepted Solution

Employee

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2.1K Messages

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38.2K Points

2 m ago

Hi - if you're still experiencing playback issues with content on IMDb TV, please contact Prime Video support via Amazon Customer Service for further assistance. 

151 Messages

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4.5K Points

2 y ago

Hi Cheryl, please don't say "worst", and you're using a negative title and you're comments are too loud and IMDb employees are not accepting negatives and loud comments. Just calm down and let an IMDb staff member will respond to you if they feel like it.

Employee

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946 Messages

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41.6K Points

2 y ago

Hi Cheryl,

Thank you for your feedback regarding advertisements on IMDb TV. I've ensured that this feedback has been provided to the appropriate team.

IMDb is constantly being updated and improved, and we welcome all comments and suggestions aimed at improving its features, flexibility, and ease of use.

Please let us know if we can offer any further help.

2 Messages

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70 Points

1 y ago

The commercials are too loud for the disabled, people wearing hearing aids/devices. How do I adjust (other than TV volume)? How do I turn down the commercial volume in IMDB app? 

Note: This comment was created from a merged conversation originally titled Commercials are too loud for the disabled, how to turn them down?

Employee

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2.1K Messages

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38.2K Points

Hi @RRBurse 

 

While using the IMDb app on a device, the volume on ads can be controlled by your device. If you require to lower the volume, please lower the device volume. If you are watching on your Television, this will require you to lower the TV volume. 

5 Messages

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96 Points

You IMDb needs to fix this issue there are so many complaints about it online your commercials or as whatever you want to call them are hideously loud so bad you have to turn them all the way down every time one comes on and then when the show comes back on you can't hear it they are at the minimum three times as loud as the show that is uncalled for

5 Messages

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96 Points

4 m ago

What is going on with the ads or commercials they are at least three times as loud as the show it is so bad can you please stop it...

Note: This comment was created from a merged conversation originally titled Loud loud loud ads commercials

5 Messages

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96 Points

4 m ago

Agree 100 percent.   Needs to be fixed.   

2 Messages

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70 Points

2 m ago

Why is it that I can only see 1/2 a picture of the commercial ads ? Everyone’s head is cut off ???

2 Messages

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70 Points

2 m ago

Why is it that I can only see 1/2 of the picture for the commercial ads ? …everyone’s heads are cut off!!!