suku_m's profile

6 Messages

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140 Points

Wed, Jun 5, 2019 5:50 PM

Closed

Solved

Can't watch through Amazon Prime Video

I am not able to watch a few series from IMDb App through Amazon Prime option. Whenever I select Amazon Prime as option to watch a message appears with Error Code: Hierarchy_Error. Kindly resolve the issue at the earliest. Thank you.

Champion

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3.4K Messages

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138.9K Points

2 y ago

Suku M,

Does this involve one title or numerous titles? When you get a chance, please provide the URLs of the title(s) you're having an issue with so an IMDb representative can send the information to their technical staff. 

6 Messages

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140 Points

2 y ago

1 Message

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60 Points

I was looking for this movie and it says hirarchy error for no reason

Employee

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102 Messages

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3K Points

2 y ago

Hi Suku - which title did you try to play? 

6 Messages

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140 Points

2 y ago

Friends : Season 1 Episode 1

Employee

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102 Messages

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3K Points

2 y ago

Thanks! And did you select the Watch Now or On Disc option? And what region / country are you located in? 

6 Messages

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140 Points

2 y ago

Watch Now option
India

6 Messages

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140 Points

2 y ago

Any solution for the Error ??

1 Message

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60 Points

2 y ago

Same problem here :(

1 Message

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60 Points

2 y ago

Friends is not on amazon prime in India. Friends is on
Netflix India. Usng a VPN would do. But hey, if you have
Netflix then go for it!

1 Message

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60 Points

2 y ago

I have the same Isuue with Band of brothers, I am in the uK. I could watch it before, but now I am struggling :(

1 Message

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80 Points

Hi Lila, you have to use a vpn in order to watch it

1 Message

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60 Points

2 m ago

I want to watch a international tv show and IMDb won’t give me the option to watch. Show is called You knock on my door