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2 Messages

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80 Points

Mon, Aug 23, 2021 3:01 PM

No Status

IMDB app

Accessing the IMDB web site via my iOS device, I get a drop-down window encouraging me to get the IMDB app. I cannot get the drop-down to go away and it prevents my access to the site contents. IMDB is forcing me to use the app. When I click the button to get the app, I find that the app will not run on the version of iOS I have and the latest OS will not run on my device. The only option I've found is to request the full site instead of the mobile site. That's an extra step and results in a much more cluttered display to wade through.

IMDB should eliminate the requirement to use the app.

Employee

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2.1K Messages

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38K Points

3 m ago

Hi @DoctorData

To dismiss the "Get the app" pop-up, please click on "Continue to site".

Image

 

If you're having trouble with this, please provide us with the following information for the device where you're experiencing this issue:

  • Device model
  • OS version number
  • IMDb app version number (if installed)

Thanks in advance!

2 Messages

 • 

80 Points

@Taylor Thanks for the tip. That option was not visible when my device was in portrait mode. I had to turn it to landscape mode. 

iPod Touch 6th gen

iOS 12.5.4

Safari and Firefox browsers

(edited)

Employee

 • 

2.1K Messages

 • 

38K Points

Thanks for this - I'll have the team look into this.