Watchlist bug on iOS

Hi. I use my watchlist all the time. For a couple of months now, the feature has been really buggy. It lists the movies in the same weird order no matter how tell it to sort them. (See 1st image - supposed to be sorted by Release Date) And if I try to refine it with any criteria, the whole list disappears. (See 2nd image - I refined it just with Movie). This happens on my iPhone and iPad. I have an old Android, and the watchlist still works. Same on a laptop, so it must be an issue with the iOS app. Any suggestions?

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Edward

Employee

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489 Messages

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5.5K Points

2 months ago

Hello @fiddlejock,

So that we can investigate further, please provide us with more information on the device and issue you're experiencing

Device Model
Browser version number
Operating system
OS version number
IMDb app version number.

Thanks in advance!

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fiddlejock

4 Messages

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100 Points

2 months ago

Hi Edward,

It's on an iPhone 13 iOS 16.3, IMDb app version 13.5.1 and a 3rd generation iPad Pro iPadOS 16.2, IMDb app version 13.5.1.

It says there's a beta app available. Should I try that and see if it fixes the issue?

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Jon

Employee

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397 Messages

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3.9K Points

Hello @fiddlejock,

Thank you very much for the information provided. Can you confirm us if you have uninstalled and reinstalled the App? Have you cleared cache?

(edited)

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2 months ago

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fiddlejock

4 Messages

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100 Points

Hi Jon,

I have both installed and reinstalled the app, and cleared the cache. Neither worked.

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2 months ago

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Edward

Employee

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489 Messages

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5.5K Points

I've forwarded this information to our technical team for further investigation.

I'll reply once we receive further information - thank you for your patience!

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2 months ago

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Edward

Employee

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489 Messages

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5.5K Points

2 months ago

Hi @fiddlejock,

Out tech team has informed that the issue in question has been fixed in the latest app version 13.6.

Please make sure to have the app updated to this latest version.

Please let us know if we can offer any further help!

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fiddlejock

4 Messages

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100 Points

@Edward That worked! Thank you!

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2 months ago

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