R

2 Messages

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80 Points

Tue, Jun 8, 2021 2:38 PM

iOS sound volume bug

There is a bug with iOS which has affected the last 6 months or so of IMDB app versions.  I'm currently using version 11.12. When you launch the app and navigate to an entry, the app maximizes the master iOS phone volume. This affects the whole iPhone itself, not just inside the app.  Opening the iPhone settings and navigating to Sound will not show a maximized volume on the slider, but it IS maximized. Adjusting the volume slider slightly will reset the volume to the actual setting of the slider position. This happens every time the IMDB app is used. Please fix. This makes the app infuriating to use. I had been using an older version from 2 years ago which did not have this bug, but was forced to upgrade with iOS 14.6. 

Responses

Employee

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1.7K Messages

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33.5K Points

4 h ago

Hi Rogue,

Sorry to hear you're running into this issue - can you help confirm what device model you are using? Thanks. 

2 Messages

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80 Points

4 h ago

It's an iPhone6S.

Employee

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1.7K Messages

 • 

33.5K Points

@Rogue I've checked with our Apps team and we've not been able to reproduce this on our end. Are you experiencing this issue with any other apps on your phone?