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Tue, Mar 9, 2021 9:25 PM

Cannot Login IMDB from iOS App

No matter how I try to login to IMDb using iOS App on iPhone or iPad I get: error 403 no auth token in response

Been trying for years,  I can use a browser with an imdb.com login with no problems.

Solution ???

Responses

Employee

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1.5K Messages

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30.3K Points

1 m ago

Hi @wsurferdude52 

Sorry to hear you're running into this issue. Can you confirm the iOS version for both your iPhone and iPad? 

If helpful - you're also welcome to review the help site article for IMDb App General Troubleshooting

(edited)

3 Messages

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90 Points

Tried it.  Cleared cache twice.  I still get the 403 error when logging in with IMDB.  It just hangs when trying with Amazon or Facebook login.    

3 Messages

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90 Points

Removed IMDB.  Closed everything.  Downed my iPad.  Restarted, reinstalled IMDB from App Store.  Signed in fine !!  It looks like a very different version.  Must have had a very old version.   Thanks for your time.

What about this IMDB Pro.  Subscription ?   Do you need an invite ??

Employee

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1.5K Messages

 • 

30.3K Points

Hi @wsurferdude52 

Glad to hear you were able to resolve the issue by updating the app version! 

For more details regarding IMDbPro, please see our help site and what is included with an IMDbPro membership.