dustin_452985's profile

12 Messages

 • 

222 Points

Tuesday, October 1st, 2024 9:03 PM

Solved

Application problem

Nothing is loading on the application right now. All I’m getting is the endless loading screen  

Employee

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57 Messages

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620 Points

8 days ago

Hello @dustin_452985,

For the security of our members, we no longer support login functionality for certain versions of the IMDb App.


• For iOS, please ensure that your device is on iOS 13 or higher
• For Android, please ensure that the IMDb App is version 8 or higher


Most other IMDb app issues can be resolved by attempting these troubleshooting steps:


-Force close the app, then re-open
-Log out of your account in the IMDb app, then log back in
-Restart your device
-Remove the app from your phone and download it again

If none of that works, please provide us with the following information:

-Device model:
-Operating system name and version number:
-IMDb/IMDbPro app version number: