12 Messages
•
222 Points
Application problem
Nothing is loading on the application right now. All I’m getting is the endless loading screen
12 Messages
•
222 Points
Nothing is loading on the application right now. All I’m getting is the endless loading screen
Jolene
Employee
•
57 Messages
•
620 Points
8 days ago
Hello @dustin_452985,
For the security of our members, we no longer support login functionality for certain versions of the IMDb App.
• For iOS, please ensure that your device is on iOS 13 or higher
• For Android, please ensure that the IMDb App is version 8 or higher
Most other IMDb app issues can be resolved by attempting these troubleshooting steps:
-Force close the app, then re-open
-Log out of your account in the IMDb app, then log back in
-Restart your device
-Remove the app from your phone and download it again
If none of that works, please provide us with the following information:
-Device model:
-Operating system name and version number:
-IMDb/IMDbPro app version number:
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