Y

1 Message

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70 Points

Wed, Oct 13, 2021 8:45 PM

What is wrong with the IMDb app lately?

Since a few weeks the IMDb app keeps crashing really fast... I am only 5 or 6 clicks in, and it just shuts down... I have version 8.4.8.02 on Android 9. Can anybody tell me what is going on? Cause it is pretty darn annoying...

(Sorry for my English, I am not a native speaker)

Employee

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29 Messages

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340 Points

5 d ago

Hello @Yuki,

 

Please delete the app and download again to see if this resolves the issue. If you are seeing the same issue, please confirm the approximate date you first noticed the issue and whether you see it using both cellular data and Wifi connections.


Also, please let us know your device model.

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

For more information about how to access this information or for troubleshooting tips, please visit our Help Site article.

3 Messages

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92 Points

5 d ago

Maybe I should try deleting the app and reinstalling it? I posted an issue on here which was marked as "Closed" and "solved" and I don't know how to let someone know it's not.