J

6 Messages

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120 Points

Sat, Oct 2, 2021 2:41 AM

Watchlist

Hello, since few days I can't see on my lists that movie is on my watchlist (✓). But I can see this in other places like persons' directed movies. Can you solved that problem?

Responses

Elliot

Employee

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72 Messages

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1K Points

13 d ago

Hello there,

Could you please share screeshots of the issue you are facing?

The titles you add to your watchlist can be accessed here.

6 Messages

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120 Points

13 d ago

Thx. XD

Yes, but I should also have this marked on any other lists I create. And there the ✓ only appears from adding to the watchlist to shutting down the application. Oh, I forgot - the problem appears olny on android app.

(edited)

Elliot

Employee

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72 Messages

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1K Points

11 d ago

Oh okay. What I'm noticing on your screenshots is that it seems that once you add a title to your Watchlist, it is not reflected once your visit your Watchlist on your app. 

Have tried installing/updating your app to the latest version?

(edited)

Elliot

Employee

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72 Messages

 • 

1K Points

11 d ago

I've tried replicating the issue and adding some titles to my watchlist but the are being added correctly. I'm using the latest version on my android device (Version 8.4.7.108470102)  

6 Messages

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120 Points

11 d ago

I'm using version 8.4.7.01, but I can't download the newest version. I'm uninstal app, instal again, and I still have same issue. It's not reflected on every lists, not only "watchlist". When I create new list, I can't see which movies I have on my watchlist.

Elliot

Employee

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72 Messages

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1K Points

10 d ago

Thanks for that. Have you tried creating an IMDb list? If so, please let me know the URL to it so I can check it. 

However, please note that the watchlist and other IMDb lists are separate things.

An IMDb list should look like this:

6 Messages

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120 Points

10 d ago

I create my own list. Next to the poster of the movie, there is a + stamp, indicating that the movie is not on my watchlist.

When I add a movie to the watchlist the + turns into a ✓. And that's fine.

But when I turn on the app again - instead of ✓ I see only + again.

Do you understend my issue now?

Elliot

Employee

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72 Messages

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1K Points

6 d ago

Yes! Thanks a lot for the screenshots! Before I can report this, would you mind clearing the app data (storage and cache) and deleting then reinstalling the app? Looking forward to your reply.

6 Messages

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120 Points

6 d ago

Yes, I've done it twice already, now I've done it again and nothing has changed.
Elliot

Employee

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72 Messages

 • 

1K Points

3 d ago

Hi again.

I will now report this to the engineering team.

Please provide us with more information on the device:

  • Device model
  • Operating system
  • OS version number
  • The latest IMDb app version you are running

6 Messages

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120 Points

2 d ago

I turned on the app today and the problem no longer occurs. Thanks a lot.