E

2 Messages

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80 Points

Sun, Nov 7, 2021 9:08 PM

Solved

Cannot change email from Android app

Im logged into imdb on my android, but bought a iphone. Need to change my email address as i no longer have access to my registration email. On the android app, it doesn't give me the option to amend my email address??

Elliot

Employee

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93 Messages

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1.3K Points

20 d ago

Hi @Espedup07,

 

Please note that in order to update your email address from your account, you need to access IMDb from a browser, not the app. 

You may do so in your Account Settings.

(edited)

2 Messages

 • 

80 Points

@Elliot 

I cannot get into my account on a desktop as I no longer have access to my registration email to which the notification is sent.

I am however logged into my account on my Android, but I cannot change my email address using the app.

Any other options?

Elliot

Employee

 • 

93 Messages

 • 

1.3K Points

Please note if you do not have access to your IMDb account and the registration email you used is not active, you will need to create a new IMDb account.

Elliot