S

2 Messages

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80 Points

Mon, Oct 4, 2021 12:47 PM

Closed

Solved

Amazon Prime Video

Can someone please tell me why the Amazon Prime Video web page is loading on the IMDb app every single time I open it?

I tap to open IMDb (android) app on my phone, and it immediately displays the Amazon Prime Video web page instead of IMDb's own opening screen for the app. I have to hit "back" to make it go away and let me see the IMBb screen.

Sally

Employee

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178 Messages

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1.9K Points

2 m ago

Hi there @sueasidleATgmail ,

 

Please force close your application and try again.
If the problem persists, can you uninstall and install the app again?

 

Please let us know if this works. :) 

2 Messages

 • 

80 Points

2 m ago

Thank you for reading and for your suggestions. Did all that to no avail, was using an older version, so ultimately uninstalled that and updated to the latest version against my better judgement (I hate the UX), nothing changed. When launching the IMDb app, there's a micro-flash of the IMDb opening screen, but it is replaced immediately with the Amazon Prime Video opening web page. I have to touch the back arrow to display the IMDb app opening screen.

I guess I'll be uninstalling completely and just using the mobile IMDb web site. This really sucks.