J

6 Messages

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128 Points

Sat, Oct 15, 2022 11:16 PM

In Progress

User experience for the IMDb app for Android.

This is a serious problem aimed for fellow IDMb users who want a fix for this and the developers for IMDb.

This problem is Android specific!

IDMb is a fantastic app. However, there is one issue which is really serious, in my opinion, that can cancel out the whole user experience of the IMDb app. The problem is as follows: when you click on a list at the search option, the Top 250 movies for example, and you scroll down and click on a movie to see more details, you will be brought back to the top of the list when you click back. This is very annoying. If I found a movie at the bottom, say #189, and I click on it and want to go back and search further, I must now scroll all the way to the bottom again.

I believe this issue is very fixable since IOS doesn't have this problem. If this would be fixed, IMDb would be flawless.

Jon

Employee

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366 Messages

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3.6K Points

2 months ago

Hello @JasonManda,

So that we can investigate further, please provide us with more information on the device and issue you're experiencing

  1. Device Model
  2. Operating system
  3. OS version number
  4. IMDb app version number (if applicable)

Thanks in advance. We look forward to assisting you further.

 

6 Messages

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128 Points

@Jon​ 

1. Oppo Find X5 (CPH2307)

2. ColorOS (Android-Based)

3. ColorOS 13.0 (Android 13)

4. 8.7.2.03

Edward

Employee

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293 Messages

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3.3K Points

Hello @JasonManda​ 

I've forwarded this information to our technical team for further investigation.

I'll reply once we receive further information.

Thank you for your patience!

6 Messages

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128 Points

Hi, 

How is it going? Is there more information regarding this issue?

Jon

Employee

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366 Messages

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3.6K Points

Hello @JasonManda, 

Our tech team is still working on your request. Thank you very much for your patience.

1 Message

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74 Points

1 month ago

It's the same thing if you're looking at photos or your watchlist. After clicking thru to look at more detail, when you go back, you're back at the top of whatever list. 😬

6 Messages

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128 Points

@Nornee​ Exactly. They really need to fix this.

3 Messages

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80 Points

29 days ago

Yes they need to fix it.

Edward

Employee

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293 Messages

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3.3K Points

29 days ago

Hello @JasonManda, @dianaannu, @Nornee 

Please note our team is still working on resolving this issue, and it is expected to be resolved in future app updates.

Thanks for your patience and understanding!

2 Messages

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70 Points

10 days ago

The search results list scrolls back up automatically on android.

It is very anoying when you are scrolling down the list that the list keeps going back up to the top of the list.

Note: This comment was created from a merged conversation originally titled Search results scrolls back to top of the list automatically on android
Jon

Employee

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366 Messages

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3.6K Points

Hello @Stevanovic​,

Could you please detail in which search this is happening to you? Do you already have the latest version of the App? Have you cleared cache or uninstalled the App? Please provide screenshots 

6 Messages

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128 Points

@Jon​ Hi, why is the post marked as solved? Because it's definitely not.

This is happening in all search categories, from the top 250 movies to your own watchlist. We have the latest version, cleared cache, and reinstalled the app. Like I said, it's android specific and not on IOS. I have made a screen record showcasing the problem on Imgur.

IMDB bug test. https://imgur.com/gallery/Bko9Ztu 

I hope you can now clearly see the issue.

6 Messages

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128 Points

@Jon​ 

So I have no idea why my video was removed for breaking the community guidelines, but I guess I will try to upload it like this.

https://vimeo.com/778833608