Review function in app shows error code

I downloaded the app again and wanted to review a few movies, but every time I try to to such it shows an error 404 (page not found etc). I tried different movies as well, the same error page every time. Am I doing something wrong or is there a bug in the app?

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Ozzy

Employee

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2.2K Messages

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22.9K Points

1 month ago

Hi movieswithlin, Thank you for your problem report. I'm unable to reproduce this issue via the IMDb app on iOS. Can you provide us with the following information: 1. Your device model (e.g. iPhone X, Samsung Galaxy s9, Windows/Mac): 2. Your device's operating system & version (e.g. iOS 11.2.1, Windows 10): 3. Your IMDb app version, if applicable (e.g. 1.4): 4. Explanation of the problem, including clear steps to reproduce the issue: Thanks in advance!

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M

movieswithlin

3 Messages

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90 Points

I have a Google pixel 6. And a friend has the same problem but I don't know their phone model. I have android 15, don't know theirs too tho. I have the app updated to the newest version: 9.1.5.109150400 I click on a movie. Then on the 3 dots in the right upper corner. Then on review. Then there's the error code 404 with side not found.

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1 month ago

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Ozzy

Employee

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2.2K Messages

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22.9K Points

Hi movieswithlin, Thank you for the additional information. I've filed a ticket (ref. #D235165029) with the appropriate team to investigate what appears to be a bug. Once I receive an update on the ticket, I will respond to this thread. Cheers!

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1 month ago

Ozzy

Employee

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2.2K Messages

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22.9K Points

Hi movieswithlin, Thank you for your continued patience regarding this issue. To help our team identify the root cause of this bug, could you provide us with an example of a title you tried to review and experienced the 404 error? Thanks!

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26 days ago

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M

movieswithlin

3 Messages

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90 Points

Unfortunately it's with every title I tried. It says "The requested URL was not found on our server. Go to the homepage » 404 ERROR". Tried it with inventing Anna, Downton abbey, Harry Potter and the philosophers stone

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26 days ago

Michelle

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17.9K Messages

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317.4K Points

Hi movieswithlin - I'm following up to confirm that this issue has now been resolved. Cheers!

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5 days ago

movieswithlin

Review function in app shows error code

Ozzy

movieswithlin

Ozzy

Ozzy

movieswithlin

Michelle

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