C

6 Messages

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140 Points

Wed, Jul 6, 2022 3:40 AM

In Progress

Ratings/Score takes you to Reviews

How come the IMDb app takes you to reviews when you try to look at the ratings breakdowns? On the site, you can look at the different demographics for the ratings. But on the app, it just sends you to the reviews. Seems like a bug or error that should be fixed. 

Is there a way to check ratings on the app? 

Jon

Employee

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301 Messages

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3K Points

Il y a 1 m

Hello @crx_brett,

 

So that we can investigate further, please provide us with more information on the device and issue you're experiencing

  1. Device Model
  2. Operating system
  3. OS version number
  4. IMDb app version number (if applicable)
  5. Screenshots

Thanks in advance. We look forward to assisting you further.

6 Messages

 • 

140 Points

@Jon​ 

1. Samsung Galaxy S22

2. Android

3. Version 12

4. 8.5.7.04

5.

This is the screen where the you can normally click on the film or show's IMDb rating and then see the User ratings/demographic breakdowns. However, whenever I click the rating (circled in red on my screenshot) using my phone, it incorrectly directs me to this page - 'User Reviews'. Which is not what it should do at all. It should take me to the 'User Ratings' page like it does using the regular IMDb website.
Here is a screenshot of where the regular website takes you after clicking on the IMDb rating 

(edited)

Vic

Employee

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70 Messages

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862 Points

Il y a 24 d

Hello there @crx_brett,

 

My name is Vic from IMDb Support, thank you for contacting us.


I've forwarded this information to our technical team for further investigation, ticket reference P68070014.

We will update this post when we receive an update from tech team.

Thank you in advance for your patience. We look forward to assisting you further.

Please let me know if I can offer you any further assistance.

(edited)