G

3 Messages

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90 Points

Tue, Aug 23, 2022 3:50 AM

Closed

Solved

On Android device, IMDb app doesn't show the "Storyline" section of certain titles

The "Storyline" section is missing for certain movie titles in IMDb app on Android devices. 

On iOS devices, for the same movie title, the IMDb app shows the "Storyline" section fine. 

For example, see attached screenshots, the "Layer Cake" in IMDb app (version 8.5.8.108580300) on Android device doesn't have "Storyline" section. 

The same title has "Storyline" section on IMDb app on iPhone. 

 
Vic

Employee

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148 Messages

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1.8K Points

Il y a 1 m

Hello there @gaowei1972,

 

My name is Vic from IMDb Support, thank you for contacting us.

I've forwarded this information to our technical team for further investigation, ticket reference P70468439. We will contact you back when we receive an update on this.

If you happen to see more titles with the same issue please let me know.

Please let me know if I can offer you any further assistance.

3 Messages

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90 Points

@Vic

There are indeed other titles having this problem, just another two for example, 

- "Motherless Brooklyn"

- "The Gray Man"​

See screenshots attached. 

Thank you!

(edited)

Vic

Employee

 • 

148 Messages

 • 

1.8K Points

Il y a 17 d

Hello there @gaowei1972,

 

My name is Vic from IMDb Support, thank you for contacting us.

Our technical team has reported that the issue referenced in your message has now been resolved with the most recent 8.7.1 app update. I'm sorry for any inconvenience this may have caused.

Please return to the app to confirm the issue is now resolved, and let us know if we can offer any further help.

Have a nice day.

3 Messages

 • 

90 Points

@Vic​ Thank you for the update! It works fine now. Thank you!!