M

3 Messages

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92 Points

Tue, Mar 1, 2022 3:59 PM

Closed

Solved

[NOT WORKING] Moblie App Watchlist

Hello, so I've installed the Android Mobile App and the Watchlist is not working on my account.


The Desktop wishlist on the web works perfectly fine but the Android App doesn't sync movies on the Watchlist that I set on the Desktop Web IMDb.

Here is a video I took on my phone so you can see that I can't even click on it.

Employee

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34 Messages

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372 Points

Il y a 4 m

Hi @Mihajlo

 

In order to investigate further, please provide us with more information on the device and issue you're experiencing

  1. Device Model
  2. Browser version number
  3. Operating system
  4. OS version number
  5. IMDb app version number (if applicable)

In addition, please try to uninstall the app and remove it and then install it again.

3 Messages

 • 

92 Points

@SooJoe​ , Hi!

Thank you for the response.

1. Device Model: Asus Zenfone 3 ASUS_Z017DA
2. Browser Version Number: Firefox 97.0.1 (I do believe you meant the browser version on my PC as well as the OS down below)
3. OS: Win10
4. OS Version: 21H1
5. IMDb App Version: 8.5.3.108530100

I did try to uninstall the app and then install it again, but it won't work. I will try it again although, might work this time.

3 Messages

 • 

92 Points

@SooJoe

Okay, I've figure it out.

For some reason, enabling Location Permission solves the problem. Now it is synced with my PC browser WatchList and I can now add movies to my WatchList on the phone.

Thanks for your help !