B

2 Messages

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80 Points

Monday, April 18th, 2022 4:41 AM

Solved

Inconceivable Error

Hi,

For the past few weeks, I've been constantly getting the "Inconceivable!" Error whenever I search for anything. Only way to temporarily fix it, is to clear cache & data which fixes the issue for a few searches, then same issue reappears!

  • Samsung S20
  • Android v12
  • IMDB version 8.5.5.05
  • Searching for anything,  "Outer Ranch", "Moonfall", "Stranger Things" etc.

Jon

Employee

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372 Messages

 • 

3.7K Points

10 months ago

Hello @Bjblackmore,

 

I've forwarded this information to our technical team for further investigation.

 

I'll reply once we receive further information - thank you for your patience!

2 Messages

 • 

80 Points

@Jon​ thank you. Just FYI, I've uninstalled and re-installed twice since yesterday. That fixes the issues for a while, then same issue reappears. Same with clearing data. Example below. I search for Avengers, I can see the list of films, click on one, and get "Inconceivable!". Go into app settings, storage, clear data, then re-open and search again, and it works. 

Jon

Employee

 • 

372 Messages

 • 

3.7K Points

Hello @Bjblackmore,

Thank you for providing us with more information, I have forwarded the new information to our tech team.

1 Message

 • 

60 Points

Hi, @Jon . Did y'all ever find a fix for  this?  I'm running into the same problem that @Bjblackmore was.

Edward

Employee

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417 Messages

 • 

4.7K Points

@AdgeTimick​,

Our tech team informed that the issue was fix in the latest app update. Could you please confirm if you updated your app to 8.7.5 or higher? If so, please provide us with the following information on the device and issue you're experiencing.

  1. Device Model
  2. Operating system
  3. OS version number
  4. IMDb app version number