S

1 Message

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70 Points

Sun, Oct 23, 2022 1:41 PM

Solved

In theaters missing on Android app

The "In Theater" section is missing on my Android IMDB app. It was there last week or so, but now, all that's in its place is a "Top Box Office" and "Coming Soon". The app has my location information and Android hasn't updated in the time since I last used it.

In a related question, is there a way to move the content boxes up and down on the app? I would love "In theaters" to be at the top and celebrity birthdays, box office, and other trivia down at the bottom.

Edward

Employee

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294 Messages

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3.3K Points

1 month ago

Hello @spinosdluna,

Please know that for the security of our members, we no longer support login functionality for certain versions of the IMDb App.

  • For iOS, please ensure that your device is on iOS 13 or higher
  • For Android, please ensure that the IMDb App is version 8 or higher

In order to investigate further about this situation, please try the following steps :

  • Restart your device
  • Ensure that your device and app have the latest updates
  • Uninstall and then reinstall back the app.

Another recommendation is to close or force quit the app when you finish using it:

  1. Double-click the Home button to show your most recently used apps.
  2. Swipe right or left to find the app that you want to close.
  3. Swipe up on the app's preview card to close the app.

Now, if you've followed each of the steps above and are still experiencing issues, please provide us with the following information:

  1. Your device model (e.g. iPhone X, Samsung Galaxy s9, Windows/Mac):
  2. Your device's operating system & version (e.g. iOS 11.2.1, Windows 10):
  3. Your IMDb app version:
  4. Explanation of the problem, including clear steps to reproduce the issue:
  5. Is the issue also happening with other devices?
  6. Have you had this problem before? If so, when did it start happening?:
  7. If possible, please attach screenshots of the error/issue you are experiencing.

Thanks in advance!