A

3 Messages

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90 Points

Sat, Mar 19, 2022 10:49 PM

Closed

Solved

App crashes on Realme x50 pro

Hello
I have recently started using the app in my new phone (Realme x50 pro) and every time I want to check the details of a movie or a show, the app crashes. 
Thank you 
Jon

Employee

 • 

292 Messages

 • 

2.9K Points

3 m ago

Hello @Aitoro,

 

So that we can investigate further, please provide us with more information on the device and issue you're experiencing

  1. Device Model
  2. Operating system
  3. OS version number
  4. IMDb app version number (if applicable)
  5. Screenshots.

Thanks in advance. We look forward to assisting you further.

3 Messages

 • 

90 Points

@Jon​ 

  1. Device Model: realme X50 Pro 5G
  2. Operating system: Android
  3. OS version number: 11
  4. IMDb app version number (if applicable): 8.5.4.108540300
  5. Screenshots: The app just closes

Thank you

Jon

Employee

 • 

292 Messages

 • 

2.9K Points

Hello @Aitoro

Can you let us know which are the titles you try to check when the app crashes?

Thanks in advance!

3 Messages

 • 

90 Points

Hello

I got a new update and it works fine now.

You can close this.

Thank you