mega_mark's profile

2 Messages

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80 Points

Sun, Nov 19, 2017 10:06 AM

trailers not playing because of advert

Hello I'm trying to play trailers for films

I gat an advert which pops up for boss earphones or a boss speaker

I let the advert play all way through

then it just stops at the end

it should then play trailer but it is not doing.

have tried about 10 random films I get same result

I am currently using internet explorer browser

any help would be appeciated

Responses

Employee

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4.4K Messages

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143.6K Points

4 y ago

Sorry about this.  Please follow the advice in https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-brow... and let us know what happens.  It covers a slightly different case, however, an ad blocker or browser plugin is likely to be the cause. 

2 Messages

 • 

80 Points

4 y ago

tried in google chrome played ok then internet explorer apparently has a popup blocker

switching off the popup blocker allowed the trailer to play in internet explorer

so problem solved

thanks for your reply :)