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Tue, Apr 7, 2020 6:47 PM

Movie playback is garbled

Please provide the following information: My device is a Fire stick used on a Sanyo tv. I purchased the movie Mama Flora's Family for $1.99. The play back on the movie is garbled and unintelligible. I'd like a refund or the movie to play properly. And the system I'm using is up to date! I should not have an error in play back as I have never before now.

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Employee

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837 Messages

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21.5K Points

5 months ago

Hi VictoriaMoore, 

Please know that we do not offer purchasable content to stream on IMDb. If you purchased the movie on another platform such as Amazon, please reach out to them directly