T

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Mon, Jul 25, 2022 12:05 PM

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Why you first accept the thanks of "Sur nos lèvres - Rouge un jour, rouge toujours?" and than decline?

Why you first accept the thanks of "Sur nos lèvres - Rouge un jour, rouge toujours?" and than decline? its fully proven, same the other declined speakers:

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2分前

No answer after 1 1/2 week

112 Messages

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2分前

still no answer

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1分前

no answer still

Champion

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1分前

A possible explanation is that someone made a submission to delete the credits. It should be fairly simple for you to resubmit them using the update history.

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@Peter_pbn​ at moment every credit which is not cast and which is proven with screenshot gets declined

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@Peter_pbn​ and its not so eassy with one click, cause it was part of the movie submission, its much work to resubmit

Bethanny

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1分前

Hi @tatjana1984 -

I can't see the submission references on the screenshots? Can you please send the 18 digit submission references so we can check on it?
It is very possible that if they show accepted and the deleted it's because another user reported them for deletion as Peter mentioned. But we do have to review the case individually.

Cheers!

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@Bethanny​ it should be this one I think:

#220723-122115-410000

Bethanny

Employee

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Hi tatjana!

It does indeed seam Peter was right, someone reported the credits but since you provided screenshots of the credits with the original submission the credits were reinstated.

Cheers!

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@Bethanny​ thx, that means in theory that everybody can report credits and than resubmit them by himself?

Bethanny

Employee

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@tatjana1984  It was actually an error while processing the deletion request, since we had proof of the credits we should have not deleted them.

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@Bethanny​ errors can happen, no problem