K

7 Messages

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132 Points

Saturday, September 28th, 2024 5:41 PM

Closed

Why was my request to delete my page rejected?

I have made three requests to have my page deleted. I was supposed to be an uncredited participant in the project “Love Me” and my credit page was made without my permission. I have uploaded my ID to confirm that I am this person. I don’t know what else I need to do.can you please tell me what I should do to have this page removed?  My contribution # is 240928-034617-261000

Employee

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2.3K Messages

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24K Points

16 hours ago

Hello KelleyHattox,

Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.

7 Messages

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132 Points

@Fran​ if the filmmaker deletes the credit, will my page automatically delete?  I have requested that they do so.

7 Messages

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132 Points

@Fran​ There has to be some exception. My friend made a 10 min video on her iPhone - it never dreamed it would be on IMDB. I am a therapist and having this credit pop up when people search my name is causing me actual professional harm. Please let me know if there is some kind of appeal process I can do. I have asked the filmmaker to delete my credit or replace my credit with a pseudonum. In that case would my page be eligible for removal?

Employee

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2.3K Messages

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24K Points

As mentioned in our previous reply, it is our policy not to alter or delete any kind of correct/factual information or credit from our records.

7 Messages

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132 Points

@Fran​ right but if she de-credits me, then it wouldn’t be factual that I’m a credited person in this project. Does that make sense? I am clear about your policy but have been seeking some kind of help from you about this for months.  Please - any assistance you can give would be SO appreciated. 🙏🏻🙏🏻🙏🏻

Employee

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2.3K Messages

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24K Points

Once the title is released, we are unable to remove any factual credit, even if a new version is released with edited credits.

7 Messages

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132 Points

@Fran​ oh boy - there has to be some recourse for the rights of the actual people involved. Is there an address or contact person where i could please submit a formal request for an exception to policy?

Employee

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2.3K Messages

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24K Points

We regret that we have not been able to address your concerns to your satisfaction, or take the actions you have requested regarding information listed on our site.
Our customer service department will not be able to offer any additional insight or action on these matters.

Thank you for your understanding.

7 Messages

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132 Points

11 hours ago

I helped a friend with an iphone made short and did not realize she was going to upload it to IMDB. She created a credit and a page for me without my permission. I am a crisis counselor and do not want this appearing when clients search for me.  I have tried three times to request deletion and it has not been accepted - and i don’t know why. I’ve uploaded my ID to verify that i am this person. What do i need to do?

Note: This comment was created from a merged conversation originally titled Can’t delete my page