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4 Messages

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234 Points

Fri, Nov 9, 2018 3:51 AM

Why do my lists appear 'private' if I have set them to 'public'?

My user is 'cineindependientemx',

An example of one of my lists is https://www.imdb.com/list/ls023674103/,

I upload this following image that a friend forwarded me;



I have asked other friends to also check of my lists are public or private and they all telll me private, even though I have set all of them to public.

Please Help!!!

Many Thanks!

Responses

4.2K Messages

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133.7K Points

2 years ago

Why do my lists appear 'private' if I have set them to 'public'?
My user is 'cineindependientemx',
by Jose B Ramirez
Joined on October 16, 2018
https://getsatisfaction.com/imdb/people/jose_b_ramirez
- - -

https://getsatisfaction.com/imdb/topics/why-do-my-lists-appear-private-if-i-have-set-them-to-public
Why do my lists appear 'private' if I have set them to 'public'?
by Jose B Ramirez
Posted 3 weeks ago (Oct 16 2018)
- - -

https://getsatisfaction.com/imdb/topics/user-list-is-public-but-cannot-be-viewed
User List is Public but Cannot be Viewed
by Dan Dassow, Champion
Posted 1 month ago (Oct 5 2018)

https://getsatisfaction.com/imdb/topics/user-list-is-public-but-cannot-be-viewed?topic-reply-list[se...
This reply was created from a merged topic originally titled
Why do my lists appear 'private' if I have set them to 'public'?.
by Jose B Ramirez

This conversation is no longer open for comments or replies
.

Employee

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1.1K Messages

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45.1K Points

2 years ago

Hi Jose,

It looks like Michelle gave you the next steps here:

https://getsatisfaction.com/imdb/topics/user-list-is-public-but-cannot-be-viewed

"Jose, please contact our support staff directly in our Contact Form by selecting: IMDb Fan/Contributor questions --> Lists --> Lists public/private, please reference this Get Satisfaction thread in your message and our support staff can provide further details."


Cheers,
Steve

3 Messages

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220 Points

But did they solve the problem? The lists in that thread are listed as public, but still listed as private when you click on them. I'm having this same issue, and on top of that, when I go to 'IMDb Fan/Contributor questions --> Lists --> Lists public/private', it won't allow me to email them.

6.4K Messages

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156.9K Points

That's been an unfortunate situation for over a month.

1 Message

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60 Points

yes this is for a month.
طراحی سایت

4 Messages

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234 Points

2 years ago

The problem has not yet been resolved...

and as 'JJ' mentioned, the option presented wont allow the option to send an email...

Please help, much appreciated...

3 Messages

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220 Points

So, no fix yet? Can IMDb move the lists to a new account?

5 Messages

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266 Points

2 years ago

No You Have it Wrong. Whoever emailed me with basically this entire page as an answer, my original question or statement was I NEVER ASKED the question: Why do my lists appear "private" if I have set..... Now get it the system says I did ask it but I did Not!

Employee

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8.9K Messages

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224.9K Points

2 years ago

Hi Jose -

As mentioned in the previous thread, the best way to address these issues is to contact staff privately through our Contact Form, however, I understand you have encountered issues with the form.

Our editors have sent you an e-mail directly to clarify the situation further, if you have further questions you are welcome to reply to that e-mail.

4.2K Messages

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133.7K Points

Michelle, Official Rep :
Our editors have sent you an e-mail directly to clarify the situation further...
- - -

As mentioned in the previous thread...

Can Our editors send kaustavsinha10 an e-mail directly to clarify the situation further ? ?


kaustavsinha10
IMDb member since December 2008
https://www.imdb.com/user/ur20239540/
https://www.imdb.com/user/ur20239540/lists - 7 lists

.

3 Messages

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220 Points

And if they are able to remedy the problem, please have them send me an email as well. The Contact Form won't allow me to email them directly.

6.4K Messages

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156.9K Points

IMDb is broken.

11 Messages

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434 Points

2 years ago

Hi, have the same problem, my friends keep saying it's private...

https://www.imdb.com/user/ur2475289/lists

2 Messages

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150 Points

a year ago

Is IMDb ever going to fix this problem? I have the same issue, but have been waiting for IMDb to actually solve at least one of these reports before I submitted my own. Have they? Every report I've seen thus far remain unresolved.

Employee

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3.6K Messages

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76.6K Points

a year ago

Hi Jim,

Please follow the advice above to contact our staff directly using the Contact form.

Thanks,
Will

2 Messages

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150 Points

I am unable to use the Contact Us E-mail button. For IMDb Pro questions and Log In/Sign Up questions, the button lights up, but it does not for IMDb Fan/Contributor questions. Is there another way to contact IMDb staff?

Champion

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13.6K Messages

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413.5K Points

a year ago

@Will,

The link you provide has been corrupted. Contact form has this link which does not work:
http://Contact%20Form

The link that Michelle provides above (Contact Form) works properly:
https://help.imdb.com/contact/

Employee

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3.6K Messages

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76.6K Points

a year ago

Thanks, I've updated it now.