1 Message
•
70 Points
update receipt #220504-052639-076000
I need to add one of the credits of a series and it was rejected:
"Your contribution has been declined.Your contribution did not meet our formatting standards. Please review our submission guides."
I don't understand what malformed means. I have made many changes in credits without problems. Some help?
Michelle
Employee
•
13.7K Messages
•
274.4K Points
2 m ago
Hi yardas -
I can confirm that the likely reason your cast credit request was declined was due to the character name, "Actor 1". Unless you were credited on-screen with this name, our preference is that you list the exact character name that is credited on-screen, if your name is not credited, then our preference is to list the character name that was spoken on-screen. If your character was not referenced by name, then you should include a brief character description, such as: "dog walker", "cofee barista", "Nun", etc.
However, if you were credited on-screen as "Actor1", I encourage you to resubmit the credit this time including an evidence link to a screen grab to help verify the credit. For more information onhow to provide credit evidence see our Help Guide.
I hope this helps.
0
0