J

12 Messages

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270 Points

Wed, May 11, 2022 10:25 PM

Answered

Trying to make two entries

I tried to make two entries and got to strange reasons for them being declined.  One was "We did not capture a specific reason during processing" and the other was "Your contribution did not meet our formatting standards".  The first one gives me no information and the other one doesn't make sense because the formatting is the same as any other entry I've made.

The contribution number is 220506-053628-851000

How do I fix this?

Accepted Solution

Maya

Employee

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234 Messages

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2.5K Points

2 m ago

Hi JC46-

Thank you for posting the submission reference number! After reviewing the information, I can confirm that there was not a formatting issue with your submission for the Movie Connection and I have now approved it. In regards to the Trivia submission, this one has been approved as well. The changes will be live on the site shortly.

Cheers!