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3 Messages

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90 Points

Mon, Nov 1, 2021 11:53 AM

No Status

Trying to add a cast member

I am trying to add Kay Harding to the cast of Phantom Lady (1944). She played Rosie the receptionist. 

I've tried twice (first by adding the film to her credits, and then by adding her name to the film) and always get "Does not meet contribution guidelines" without saying what I've actually got wrong. 

... and yes I have read the submission guidelines!

Can anyone help? Thanks!

Champion

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9.9K Messages

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281.6K Points

3 m ago

Did you use the "uncredited" attribute?

If you post the contribution reference number here, IMDb staff may be able to say more about why the addition was not pproved.

3 Messages

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90 Points

3 m ago

Thanks for replying. 

I did use the uncredited attribute (in brackets as it suggested). 

The reference number is 211101-144316-833000

One odd thing is that when I put in the name 'Kay Harding' it came up with an autofill type suggestion (Kay Harding, actress, The Mummy's Curse etc). This is the Kay Harding in question so I clicked on it and it autofilled it as 'Harding, Kay'. But then told me that there was a problem because the name had a comma in it - even though the comma was automatically added by IMDb. 

I've just tried to add Kay Harding again but this time without the comma...

Employee

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12.3K Messages

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259.2K Points

3 m ago

Hi Ditmar -

There was a formatting issue within your most recent credit submission, specifically, you included a cast order number for an "uncredited" credit.

I have re-submitted the credit for you with the order number removed, you can track this submission in your Contribution History  (look for submission #211102-143905-416000).  Our editors will then take another look.

If the credit is declined, this will mean that further evidence is needed, such as a screen grab from the film featuring Kay Harding in the role.

I hope this helps!

3 Messages

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90 Points

3 m ago

Hi Michelle, 

Thanks for explaining. That's fine, I can provide some screen grabs and online references if required.