T

4 Messages

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110 Points

Sat, Mar 5, 2022 4:04 AM

Solved

Trouble Uploading a critic review

Hi, I'm having trouble adding an external link to David Stratton's review for the Australian film A Stitch In Time. 

Below is the link to David's review published on the The Australian. Paywall applied. 

https://www.theaustralian.com.au/subscribe/news/1/?sourceCode=TAWEB_WRE170_a_GGL&dest=https%3A%2F%2Fwww.theaustralian.com.au%2Farts%2Freview%2Fa-mustsee-movie-quo-vadis-aida-review-by-david-stratton%2Fnews-story%2F6ff9738644d48d52e91bc52a98498b5a&memtype=anonymous&mode=premium&v21=dynamic-warm-control-score&V21spcbehaviour=append

My contribution was rejected with the following message:

"ReasonUnable to verify.

Your contribution has been declined.We have been unable to verify your contribution. Unfortunately we were unable to accept your submission as we were unable to verify the information provided."

Is the paywall the reason why the link is rejected?

Thank you for your help. 

Fran

Employee

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144 Messages

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1.6K Points

Il y a 4 m

Hello timo_cheung22,

In order for our staff to help you verifying the submission, can you please provide us with the 18-digit reference number for us to help you verify?

You can find the reference number on the Contribution History page.

4 Messages

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110 Points

@Fran​ #220303-121959-806000

Maya

Employee

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238 Messages

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2.6K Points

Il y a 4 m

Hi timo_cheung22-

Thanks for posting the submission reference number! I have reviewed the submission and can confirm that this external link has been rejected due to the paywall. 

Unfortunately, we cannot verify these sites that require access via subscriptions. Therefore, the best way to provide these sources as evidence is to take a screen grab of the critic review, in this case, and include the link within your submission. 

I encourage you to resubmit this external link with the evidence and our editors will take another look. 

Thanks! 

4 Messages

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110 Points

@Maya​ Hi Maya, thanks the response. Unfortunately, there is no option for me to upload a screen grab when submitting an external link. There is only the option for adding a description. Could you advise?

Maya

Employee

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238 Messages

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2.6K Points

@timo_cheung22​ 

In this case, we can only accept external links to sites that are publicly accessible. Now, if this critic review were to be accessible through another link that does not require a membership, you are welcome to resubmit it.