C

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1.6K Points

Fri, Jan 14, 2022 12:06 AM

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The New View of the Contribution History doesnt work

The new View of the Contribution History doesnt work since hours

Employee

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12.3K Messages

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260.1K Points

12 d ago

Hi clematt1000 -

I just checked the new Contribution History (Beta) and it worked for me, can you check again and let me know if you are still seeing the error? 

If so, can you confirm what device and browser you are using?

(edited)

129 Messages

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1.6K Points

@Michelle​ still doesnt work, i am using Chrome

Employee

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12.3K Messages

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260.1K Points

Hi @clematt1000​ -

Unfortunately, I was unable to replicate the issue, as accessing the Contribution History Beta does work for me Chrome.  In a new browser can you go to the IMDb site and ensure that you are logged into your IMDb account, once logged in then re-check your "Contribution History".

If after confirming you are logged in and testing access again, if you are still seeing the error, let us know and I can alert our tech team to investigate further.

129 Messages

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1.6K Points

Same with Edge and i am logged in:

Employee

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12.3K Messages

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260.1K Points

8 d ago

Hi clematt1000 -

Thanks for confirming that you are still experiencing problems accessing the Contribution Beta from these browsers.  I have alerted our tech team who will investigate further.

In the meantime, my apologies for the inconvenience!

129 Messages

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1.6K Points

@Michelle​ thx Michelle