15 Messages
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270 Points
Staff: Can you check status of name change. 150601-004355-562000
this is frustrating. I am trying to merge my son's names cause there was a (11) added to his name and it just merged his regular name to the second.... who do I speak to....? Also, I do not understand how to make his picture appear in his IMDB page.... this is very frustrating... I think I will just cancel this and not even get the free month cause you cannot even speak to anyone so actually you are not getting any service.
bluesmansf
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Il y a 7 y
If it's already been "merged," why would you want to "merge" it more and to what would you "merge" it? Is it really an "11" by his name, or a Roman numeral two, or "(II)?" On IMDb, Roman numerals are assigned to identical names to keep them unique and separated.
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elizabeth_7254727
15 Messages
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270 Points
Il y a 7 y
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elizabeth_7254727
15 Messages
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270 Points
Il y a 7 y
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bluesmansf
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Il y a 7 y
If this "merge" was just done within the past few days, it could still be processing and the pictures, if you had one previously, might still appear.
If your photo never appeared, there could be an issue with "claiming" the page.
So, you signed up for IMDbPro, correct?
The next step would be to "claim" the page in his name. It will create a link between you user account (that you use to log in and then use features of the site) and the IMDb Name Page in his name (which appears to be, Jason E. Smiley).
You can either go to his page and click the red "claim my page" link (while logged in and in the Pro view of his page, or https://pro-labs.imdb.com/name/nm5998585, or simply log in to Pro and click http://pro.imdb.com/nconst/claim (I got the link by clicking the red "claim my page" button on his page). You'll enter his name and check that you represent him. You'll get a list of same/similar names and you should chose his from the list (I see it at the top) and not choose to create a page.
I believe once you complete the "claim" process, you'll see a link to upload a picture. Upload it. I don't have a page and don't know the exact steps for this. It should appear in 24-48 hours on his page.
Note that if you cancel, you need to do so before the free period is complete or you'll begin being charged monthly or yearly as you've chosen. It'll remain active until the paid (or free) period expires. Any pics or resume page that you've added via pro will be removed if/when you cancel.
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bluesmansf
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elizabeth_7254727
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Il y a 7 y
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bluesmansf
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On the page, it looks like:
You can use one or the other. They are the same. If you cannot find the button, use the link I gave above.
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bluesmansf
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If it's the show, you'd need to go to the page for the episode he's in and add his name to the cast. Then it takes about a week to process.
You might read up on:
- How do I add myself/my credits to IMDb?
- How do I correct my credits?
- How do I add or correct information?
- When will my update be added?
andAdding Data to IMDb
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bluesmansf
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Again, if you've already submitted it, can you post the submission ID number so staff can check on status (if you've waited a week or so for it to process)?
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elizabeth_7254727
15 Messages
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270 Points
Il y a 7 y
For the Red Button,,,,there is no red button no matter how I try to get that button on every page I go I do not have that. So, cannot claim something that does not let me claim it. Will try and try again.
So therefore his picture is still not there.
You are trying very hard and do appreciate it.
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elizabeth_7254727
15 Messages
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270 Points
Il y a 7 y
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elizabeth_7254727
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270 Points
Il y a 7 y
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davidah_ca
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Il y a 7 y
1) What name is your son planning to use as his 'stage name'? Jason Smiley or Jason E. Smiley?
2) Does all the data on the Jason E. Smiley page refer to your son? If not, what is incorrect?
3) Does any of the data on the Jason Smiley (I) page refer to your son? If so, what items?
4) Is the credit on the Jason Smiley (II) page correct for your son?
5) Are the photos on the Jason Smilley page of your son?
If you answer these questions we should be able to sort this out quite quickly (for IMDb).
It is very important to enter data accurately, so taking extra time to double-check things can save a lot of time in the long run.
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bluesmansf
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(but, just an FYI, if you log in, type his name in the search box and go to his page in the Pro view, you'll see it as pictured above. You need to do all...log in, go to his page, scroll until you see the red button on the left side of the page...when you click it, it also sends you to http://pro.imdb.com/nconst/claim)
You will NOT see any red button when using this link. Use it instead of the red button on his IMDb Name Page, Pro view (I posted a picture of his page, above).
Can you verify the things asked above? Also, I'd also recommend you refrain from adding/correcting until you have more of a handle on things. It's getting messier and messier as we go, so far.
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bluesmansf
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Jason Smilley
https://pro-labs.imdb.com/name/nm7358334/?ref_=sch_int
If it's him, it seems you've added the 19-2 credit twice, under two different names, neither of them your son's proper page.
How did his name appear in the show's credits? With or without the middle initial (and which is the correct spelling of his last name...this one is spelled differently-two Ls)?
Don't make any submissions but just answer the questions, at this point.
You said above:
But it looks like you created a new page using "Jason Smilley"? Was this on purpose or another error?
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