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3 Messages

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90 Points

Thu, Dec 7, 2017 8:22 AM

"sorry, something went wrong."??

When I finish my review and click submit, it says that "sorry, something went wrong."?? Refresh it so many times but the issue still exists. Please help~

Responses

Employee

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4.1K Messages

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140K Points

3 years ago

Please can you post a screen-grab of the problem and/or the full text of your review, including the subject? 

3 Messages

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90 Points

3 years ago

My review page:



After I click submit:



Thanks.

Employee

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4.1K Messages

 • 

140K Points

Thanks.  We see you are registered at a different email address at IMDb vs. Get Satisfaction.  Please can you let us know the URL you are redirected to when you visit http://www.imdb.com/profile so we can trace your IMDb settings. 

3 Messages

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90 Points

Employee

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4.1K Messages

 • 

140K Points

We have taken a look at this.  We suspect it may be related to the character set of your browser. 

Please can you try visiting https://www.imdb.com/registration/accountsettings and click on "Update your review settings" in the "Preferences" section and ensure your name and location only contain characters in the A-Za-z range, this may fix it. 

The review software is about to be updated in the next week, so if the above does not work, any issues should disappear in the new software -- please wait for announcement of its launch before trying again. 

4 Messages

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158 Points

I had the same problem! I updated my 'location' in "Update your review settings" and it works. Now I'm waiting for the approvals of my reviews via email. Thx!

Employee

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4.1K Messages

 • 

140K Points

3 years ago

This should be fixed in the new review contribution system, please see https://getsatisfaction.com/imdb/topics/new-user-review-contribution-experience