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mattias1996's profile

Sun, Jan 27, 2019 4:12 AM

Reviews are randomly disappearing

I noticed how seemingly random reviews don't show up anymore. What makes the least sense is that I can still see every single review on my review page (if one is reported or deleted, it doesn't show there anymore). This is very bizzarre, there must be some bug in the system. Can you please look into this?

Responses

2.4K Messages

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81.1K Points

2 y ago

Hi Mattias,

The issue has been reported several times recently, including twice by Bethany. So maybe you can search GS to look at the whereabouts.

Champion

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3.7K Messages

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77K Points

2 y ago

Hi mattias1996,

Have you got the details of an example and I can take a look?

Regards,
Will

90 Messages

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2.5K Points

Yes. For example, most of the episode reviews of 24 have disappeared. There's a user called Desertman84 who posted a review for nearly every episode, and now almost all of them are gone. I posted a review for Day 8: 12:00 a.m.-11:00 p.m. myself, and it got "Approved", but doesn't show.

The worst is how my review of the Laverne & Shirley episode The Slow Child disappeared, since it so far is my favorite episode of the series.

I'm called mattiasflgrtll6 on imdb if you need to know.

Champion

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3.7K Messages

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77K Points

2 y ago

Hi mattias1996,

I can see the issue here, as it is marked "spoiler" and is the only review on the episode it doesn't display on the main page. Any spoiler reviews are purposefully shielded from the main page to avoid users seeing key plot points when accessing it which makes sense, but if 100% of the reviews are spoilers there is no indicator that they exist on the main title page.

If you go here - https://www.imdb.com/title/tt0629125/reviews?ref_=ttfc_ql_op_3 you can see that your review is live on the episode, you just need to access it via the "explore more" menu on the right side of any title sub-pages, though this shows as being greyed out at present which isn't ideal.

The same is true of the 24 episode, see here https://www.imdb.com/title/tt1463806/reviews?ref_=ttfc_ql_op_3

I've cut a ticket to the appropriate team.

Regards,
Will

90 Messages

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2.5K Points

Thanks for the help, but this is so unneccessarily complicated. Why not just keep it like it was before, that if a review was tagged with spoilers the review would not show up visibly on the bottom of the page, but you could still see the "1 review" link and click on it. Simple.
Right now you're hiding it so well that many people won't even realize an episode or movie has reviews since the User Reviews button is always greyed out. This is probably the worst redesign yet. If it ain't broken, don't fix it.

21 Messages

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948 Points

2 y ago

This reply was created from a merged topic originally titled Some of my posted reviews have gone missing..

By chance I've discovered a number of my reviews have gone missing from IMDb.  They were all reviews that had music as a topic and I had them in a list I created titled 'Concert and Music Movies I've Reviewed on IMDb. The titles are "Beatles: Their Golden Age", "The Unseen Beatles", "Ed Sullivan's Rock and Roll Classics: The 60s", and "In Heaven There Is No Beer?". All of these  reviews were posted on site at one time, and the last two I named both had a number of positive helpful feedback responses. I'll speculate that maybe because I had all of these reviews tagged with spoilers and there were no other reviews posted at the time, that mine are no longer visible? My user name on IMDb is classicsoncall.

21 Messages

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948 Points

Using the 'Show More' tab for each of the titles I listed in my original post, I'm able to see the reviews missing from each picture not accessible from the title page. I agree however with 'mattias1996', most folks wouldn't know about the Show More feature to use it, and a single posted review for a movie might be just what's needed to steer a fan to something they haven't seen before.

21 Messages

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948 Points

2 y ago

Thanks for your comments Ed, appreciate it. Quite honestly, I tag all my reviews as having spoilers automatically because much of the time I'll comment on a plot point or discuss why I agree or disagree with a character or event in the movie's story line. I take it seriously when the IMDb rules state they will remove a review if it contains a spoiler without warning. Even in the reviews of mine that you looked at, someone else might read them and say to themselves, gee, I wish I didn't know that going in, I would have rather judged it for myself. I might have to rethink my strategy in light of this situation, but if IMDb can alter their programming for a work around, I'd probably continue as I've been doing.

21 Messages

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948 Points

I guess I'll have to now...