S

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508 Points

Tuesday, November 8th, 2022 4:12 AM

Solved

Release Date Addition was Rejected

I've added a new release date to a film. The submission got declined for the reason "unable to verify."

However, I did include the specific attribute (film festival name) as well as the link to the official web page of the film festival & specific title. Please have a look.

Submission reference number:

#221104-063613-964000

Bethanny

Employee

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1.9K Messages

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3 months ago

Hi SheanFranc-

 

I have reported the error while processing, resubmitted on your behalf and approved.

 

Cheers!

SheanFranc

16 Messages

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508 Points

3 months ago

Hi @Bethanny​ 

Another submission got declined. Please help me take a look as I also included the links. Thanks!

Submission reference number:

#221107-154254-923000

Bethanny

Employee

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1.9K Messages

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20.6K Points

@SheanFranc​ Fixed! Sorry for that I escalated the issue.

Cheers!