frazer_caird's profile

32 Messages

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3.3K Points

Fri, Dec 3, 2021 11:26 PM

Solved

Primary image cannot be fixed on this item

The following title, is currently stuck with a photo for its primary image and there is no way of selecting a new primary image:

https://www.imdb.com/title/tt0498409/?ref_=ttmi_tt

The following is the image which should be selected as the primary image but there is no option to select it as the primary image:
https://www.imdb.com/title/tt0498409/mediaviewer/rm3965530368/

Can this be fixed? Thanks.

VonPunk

241 Messages

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4K Points

5 m ago

Poster Images can't be selected as Primary Image on TV Episodes. You can choose a another still frame to replace the existing primary image though.

VonPunk

241 Messages

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4K Points

@frazer_caird
I think it may be to do with how those type of images display on the season pages.

See Episode 3 & 21 here: Play for Today - Season 1 - IMDb

But a staffer would have to confirm why as I'm only guessing at the reason.
 

Employee

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13.4K Messages

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271.1K Points

5 m ago

Hi frazer_caird -

The information VonPunk mentioned above is correct.  Series episode titles cannot display poster images as the primary, only still-frame images from the episode production can be accepted as the primary image.

You can make a request to change the primary to a different still-frame image from the photo gallery, but you cannot request a poster image.

I hope this helps clarify!