D

31 Messages

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480 Points

Thursday, June 1st, 2023 11:40 AM

Solved

Poster

How to set the primary poster for the country? I thought the last uploaded image would be the main one. But it turned out it doesn't work that way.

For example, I uploaded this poster last https://www.imdb.com/title/tt6791350/mediaviewer/rm2451383041/

But the penultimate uploaded poster became the main poster

Why?

Likewise here:

The main primary is D'artagnan, but I would like to set this https://www.imdb.com/title/tt12672536/mediaviewer/rm1446322945/

Employee

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1.3K Messages

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13K Points

4 months ago

Hello DOS,

You can send a request for a primary poster change using our online self service. I encourage you to take a look at our How do I change my poster? help guides, for instructions and help on how to submit the correction.

31 Messages

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480 Points

Hi @Fran​ 

I have read the help guides for instructions and help on how to make a fix. And I had an assumption that by set the primary poster, the changes will apply to other countries.

For example, Now this poster is set to primary and rightly so. The following countries are marked in it: Australia, Brazil, Canada, Egypt, Spain, France, United Kingdom, India, Japan, South Korea, Netherlands, Thailand, Ukraine, United States, Korea. Users of the above countries will see this poster.

Can you check my contribution? https://contribute.imdb.com/contribution/230530-081921-950802 It was Declined, but i left an important comment:

So how to set the primary poster for the Kazakhstan? For Kazakh users?

1.7K Messages

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22.9K Points

@Fran​ What you're suggesting is not possible. Submitting a primary image suggestion is for the entire site, not for a country, and it should not be done here as it goes against guidelines.

There is no way to submit a primary "for a country", it's possible to add a country tag but it's not clear how the system selects the primary for the country when there are multiple posters for the same country, which is the question of this thread.

31 Messages

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480 Points

4 months ago

The existing primary has been provided by a studio partner and is not editable.

Employee

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1.3K Messages

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13K Points

4 months ago

 Hello mbmb and DOS,

We are going to be looking into this further to confirm the details concerning localized primary poster display, and will reply once we have more information.

31 Messages

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480 Points

1 month ago

Hello! Unfortunately I never got a reply from @Fran And that thread was already closed. https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/poster/647883a61e835855cc5ae2c2

May I know How to set the primary poster for the country?

Note: This comment was created from a merged conversation originally titled Poster

Employee

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16K Messages

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297.8K Points

Hi @DOS​ -

If there is still an outstanding issue, can you clarify the details here?

31 Messages

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480 Points

Hi! @Michelle 

There is no way to submit a primary "for a country", it's possible to add a country tag but it's not clear how the system selects the primary for the country when there are multiple posters for the same country.

I uploaded the latest poster this https://www.imdb.com/title/tt6791350/mediaviewer/rm2451383041/

I was hoping it would become submit a primary poster for Kazakhstan

But the system left this poster as the primary for Kazakhstan https://www.imdb.com/title/tt6791350/mediaviewer/rm3615499009/

Employee

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16K Messages

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297.8K Points

Hi @DOS​ -

We currently don't have a reporting option to request a primary image for a specific country, instead the selection is determined by specific criteria such as, including language and country tags.

In instances where there are multiple poster images tagged to the same country/language, the primary poster is then automatically selected based on several other internal factors.

To request a reporting mechanism for localized primary poster selections I encourage you to post this as an Idea within the community where other community members can comment and vote, and where IMDb staff can monitor for interest.

I hope this helps!

(edited)

31 Messages

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480 Points

Hi @Michelle​ Thank you for the answer!

To request a reporting mechanism for localized primary poster selections I encourage you to post this as an Idea within the community where other community members can comment and vote, and where IMDb staff can monitor for interest.

How to do it? Is it possible to turn this this thread into an Idea?

Employee

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16K Messages

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297.8K Points

Hi @DOS​ -

I would encourage you to post a separate,  new Idea thread with this request.  Once posted other community members can vote and comment on the thread and IMDb staff can monitor for interest.

Cheers!