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469 Messages

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18.5K Points

Wed, Oct 17, 2018 9:41 AM

Possible glitch: "Pending" contributions that actually went through

The following contributions for new titles and new episodes all say they are pending, but when I searched the database, I found that they had all gone through. A glitch?

Everything is fine on my end, since the contributions went through. But I thought the staff might want to know about this.

https://contribute.imdb.com/contribution/181016-031728-796000
https://contribute.imdb.com/contribution/181016-031941-690000
https://contribute.imdb.com/contribution/181016-032801-260000
https://contribute.imdb.com/contribution/181016-033732-579000
https://contribute.imdb.com/contribution/181016-034710-962000
https://contribute.imdb.com/contribution/181016-045921-162000
https://contribute.imdb.com/contribution/181016-064814-093000
https://contribute.imdb.com/contribution/181016-051337-332000
https://contribute.imdb.com/contribution/181016-063120-651000
https://contribute.imdb.com/contribution/181016-063852-346000
https://contribute.imdb.com/contribution/181016-065118-135000
https://contribute.imdb.com/contribution/181016-070248-477000
https://contribute.imdb.com/contribution/181016-071131-003000
https://contribute.imdb.com/contribution/181016-071837-254000
https://contribute.imdb.com/contribution/181016-072456-591000
https://contribute.imdb.com/contribution/181016-073105-514000
https://contribute.imdb.com/contribution/181016-074004-763000
https://contribute.imdb.com/contribution/181016-074540-483000
https://contribute.imdb.com/contribution/181016-075032-550000
https://contribute.imdb.com/contribution/181016-080835-651000

Responses

5.7K Messages

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145.9K Points

2 years ago

Seems like it might simply be a display error.

Employee

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3.6K Messages

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76.5K Points

2 years ago

We had a backlogged data issue yesterday that could have caused this error, please can you try again today on a new reference number and see if you are still experiencing the issue?

Regards,
Will

Employee

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3.6K Messages

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76.5K Points

2 years ago

Just to clarify that the episode title tracking is still in the testing phase and this is a known bug, however other "normal" title submissions should not be affected.

Regards,
Will

469 Messages

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18.5K Points

2 years ago

I didn't experience this error on the contributions I made today, so whatever was wrong seems to have been cleared up.

469 Messages

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18.5K Points

2 years ago

Here's an example of a contribution that went through fine. I submitted it this morning.

https://contribute.imdb.com/contribution/181017-111031-527000

Employee

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8.6K Messages

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222.4K Points

2 years ago

Hi J. -
Thanks for confirming.  If you observe any further issues with this on future submissions please just let us know!

469 Messages

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18.5K Points

2 years ago

54 Messages

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1.9K Points

2 years ago

I'm grateful to see that I'm not alone on this. This has happened to me as well. I submitted new titles on several Norwegian documentaries by NRK. I searched for them on the database a few minutes ago, only to see that my submissions have went through without any problem. But these are my references that still say "pending":

https://contribute.imdb.com/contribution/181125-165639-168000
https://contribute.imdb.com/contribution/181125-171913-290000
https://contribute.imdb.com/contribution/181125-174026-357000
https://contribute.imdb.com/contribution/181125-185101-353000
https://contribute.imdb.com/contribution/181125-192715-916000
https://contribute.imdb.com/contribution/181126-064937-311000

Employee

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3.6K Messages

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76.5K Points

2 years ago

Hi both,

Thanks, there has been an internal system backlog over the past few days that may have impacted this. This should be resolved shortly.

Regards,
Will